ALBANY, NY, Feb 13, 2017: Driven by rapid proliferation of the Internet of Things, the global clientless remote support software market is forecast to report strong growth. MarketResearchReports.biz has announced adding a new report, presenting insights into the global clientless remote support software market to its repository. The report is titled “Global Clientless Remote Support Software Market 2017-2021,” and is available for sale on the company website. It provides a holistic overview of the market covering the growth drivers and opportunities. It also lists and analyzes in detail various restraints that could hinder the market’s trajectory.
The report forecasts the market to exhibit over 15% CAGR between 2017 and 2021. The growing adoption of ‘bring your own device’ (BYOD) policies across organizations worldwide is one of the key trends, gaining traction in the global clientless remote support software market. With employees around the world getting increasingly dependent on their personal devices such as tablets, smartphones, and laptops, the implementation of BYOD policies is expected to gain pace across IT service delivery frameworks. Given the scenario, the demand for frameworks guaranteeing electronically productive and secure environments will rise. Spurred by this, the market for the clientless remote support software will gain considerable traction in the forecast period.
Based on end user, the report bifurcates the global clientless remote support software market into external support and internal support. Among these, the market was dominated by the external support segment in 2016. The segment includes support software providing services and/or software to companies, besides system integrators and outsourcing. With a rising number of organizations opting for outsourcing operations to third party, the demand for remote support software is expected to increase in the coming years, thereby fuelling opportunities for the external support segment.
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Regionally, the report has projected the Americas to emerge dominant in the global market. The increasing demand for clientless remote support software in North America is expected to support the market’s growth in the Americas. The regional segment will also gain from lucrative opportunities prevalent in the U.S. The country boasts a highly developed infrastructure and a well-established market for advanced handheld devices, consequently exhibits a significantly high demand for clientless remote support software. Additionally, the market is also expected to gain from the rising internet connectivity across the Americas.
As an outcome of abundance in opportunities, the global clientless remote support software market will witness the prevalence of highly competitive environment. The presence of several companies has rendered the market’s vendor landscape fragmented. Intense competition therefore exists among the key players, who seek to gain competitive advantage on account of advances in technology to cater to the dynamic consumer preference. Besides this, vendors also offer unique value propositions to gain better traction.
Some of the leading players operating in the global clientless remote support software market are Cisco Systems, TeamViewer, Citrix Systems, Bomgar, and LogMeIn. The report includes the detailed profiles of these companies covering the recent policies, mergers and acquisitions, and product portfolios. It is thus intended to provide a comprehensive overview and a clearer perspective about the global clientless remote support software market to its stakeholders.
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