Published Date : Jun 27, 2016
ALBANY, NY, June 27, 2016: A new research report on the global cloud-based ITSM industry has been added to the repository of Marketresearchreports.biz. The report, titled “Global Cloud-Based ITSM Industry 2016 Market Research Report,” sheds light on the present scenario of the industry and identifies the key factors impacting its growth. Cloud-based ITSM services have been gaining popularity amid ever-changing user and business requirements. The report analyzes the environment of the industry across the globe, especially in China, and studies the revenue generated by the overall industry in terms of application and classification. The growth of the cloud-based ITSM services industry has been compared across some of the key regions. The competitive landscape of the industry has also been described through the profiles of some of the major players.
Though organizations had initially been skeptical about cloud services for security reasons, an increasing number of enterprises are moving to cloud-based services owing to the potential benefits in terms of agility, cost, and productivity. Furthermore, organizations are increasingly relying on third party SaaS providers for IT service management (ITSM). Cloud-based ITSM tools boost the quality of services offered by an IT organization. Cloud-based ITSM software solutions include a number of components such as incident reporting and management and helpdesk automation. The high cost of maintaining on-premises IT service management has also compelled organizations to resort to cloud-based IT service management.
The report offers an overview of the global cloud-based ITSM industry and analyzes various market entry barriers. The development history of the industry has been traced to analyze current trends and future outlook of the overall ITSM market. Present industry policies and news have been taken into consideration to describe the environment of the industry. Furthermore, the report compares the annual revenue generated by the industry during the period between 2011 and 2016.
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The report studies the global cloud-based ITSM industry in terms of application and region. The key regions studied in the industry report are Japan, Europe, USA, and China. The report focuses on the industry’s growth across China owing to the surging demand and the emergence of a number of cloud-based ITSM vendors. The annual revenue generated across each of the key regions during the period from 2011 to 2016 has been analyzed.
The report lists some of the major players in the global cloud-based ITSM industry, such as BMC, CA Technologies, HP, IBM, Axios Systems, ServiceNow, Cherwell Software, EasyVista, CloudHealth Technologies, Freshdesk, Dell, Fruition Partner, FrontRange Solutions, LANDesk, Hornbill Services, Sunrise Software, NTR Global, Sunview, Unisys, SysAid Technologies, TechExcel, ZenDesk, and Vivantio. The report offers a company overview of the key players, including their revenue and gross margin. Through a SWOT reports, the growth opportunities of the market players have been analyzed.
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