Courier and Express Delivery - UK - May 2017


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Mintel

$ 1936

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The UK courier and express delivery services market is highly competitive, with heavy pressure on pricing and offerings. Competitiveness is highest in the B2C sector, which has seen demand surge in recent years in line with the growth of online channels.

Table of Content

EXECUTIVE SUMMARY
The market
Figure 1: UK market for courier & express delivery services, £ billion, 2012-16
Figure 2: UK courier & express delivery services market volume, billion packages, 2012-16
Market segmentation
Figure 3: Courier & express delivery services market segmentation, internal and international, £ billion, 2012-16
Figure 4: Courier & express delivery services market segmentation, by time sensitivity, £ million, 2012-16
Market factors
Ongoing rise of e-commerce
Figure 5: UK online retail sales, £ million, 2012-16
Returning consumer confidence
Figure 6: Consumer confidence tracker, % of respondents, 2012-16
Prices have risen across the courier market
Figure 7: Price index in the courier services sector, 2012-16
The growth in premium delivery services
The consumer
Demand for ultra-convenience, especially among younger consumers
Figure 8: Difficulties in courier marketplace, by generation, % of respondents, April 2017
Same-day delivery services most prevalent in urban areas
Figure 9: Same-day delivery services, by region, % of respondents, April 2017
Market forecasts
Figure 10: Courier & express delivery services market forecasts, £ billion and billion packages, 2017-21
The internal sector is expected to continue to surpass the international
Figure 11: Forecast segmentation for courier and express delivery services, internal and international, £ billion and million packages, 2017-21
Forecast e-commerce market
Figure 12: UK forecast online retail sales, £ million, 2017-21

KEY INSIGHTS
Innovation in the marketplace
Impact of Brexit

INTRODUCTION
Issues in the market
Definitions
Methodology
Abbreviations
Market positioning
The supplier
The customer

UK ECONOMY
Figure 13: Forecast GDP development, % change, 2017-21
Figure 14: UK GDP quarterly development, 2003-16
Figure 15: UK GDP in economic downturns and recoveries since 1979
Inflation
Interest rates
House prices
Figure 16: UK House price changes, 12 month % change, 2006-16
Consumer spending
Manufacturing
Figure 17: UK manufacturing, 2014-16
Business investment
Figure 18: UK GFCF, £ million, 2003-16
Imports
Exports

MARKET FACTORS
Key points
E-commerce volumes
Figure 19: UK online retail sales, £ million, 2012-16
Consumer confidence
Figure 20: Consumer confidence tracker, % of respondents, 2012-16
Prices have risen across the courier market
Figure 21: Price index in the courier services sector, 2012-16
The growth in premium delivery services
Demand fluctuates during the year
Figure 22: Differences according to time of year, internet sales index, 2015 & 2016

MARKET SIZE
Key points
The market continues to grow year-on-year at an impressive rate
By value
Figure 23: UK market for courier & express delivery services, £ billion, 2012-16
By volume
Figure 24: UK courier & express delivery services market volume, billion packages, 2012-16

MARKET SEGMENTATION
Key points
Growth in the internal market continues to surpass international
Figure 25: Courier & express delivery services market segmentation, internal and international, £ billion, 2012-16
Figure 26: Courier & express delivery services market segmentation, internal and international, million packages, 2012-16
Demand for greater convenience continues to steer the market
Figure 27: Courier & express delivery services market segmentation, by time sensitivity, £ million, 2012-16
Figure 28: Courier & express delivery services market segmentation, by time sensitivity, million packages, 2012-16

INDUSTRY STRUCTURE
Key points
Industry development
Development by industry structure
Figure 29: Analysis of the changes in the structure of the courier and express delivery services industry, 2012-16
Development by turnover
Figure 30: Analysis of the financial structure of the courier and express delivery services industry, 2015 & 2016
Development by employment
Figure 31: Analysis of the employment structure of the courier and express delivery services industry, 2015 & 2016

COMPANY PROFILES

CITYSPRINT UK
Recent company activity
Figure 32: Financial analysis of City Sprint UK, £ million, 2011-15
Company strategy

DHL EXPRESS UK
Recent company activity
Figure 33: Financial analysis of DHL Express UK, £ million, 2011-15
Company strategy

DPD GROUP
Recent company activity
Figure 34: Financial analysis of DPD Group UK, £ million, 2010-13 & 2015
Company strategy

DX GROUP
Recent company activity
Figure 35: Financial analysis of DX Group, £ million, 2012-16
Company strategy

FEDEX UK
Recent company activity
Figure 36: Financial analysis of FedEx UK, £ million, 2012-16
Company strategy

HERMES PARCELNET
Recent company activity
Figure 37: Financial analysis of Hermes Parcelnet, £ million, 2012-16
Company strategy

TNT UK
Recent company activity
Figure 38: Financial analysis of TNT UK, £ million, 2011-15
Company strategy

TUFFNELLS
Recent company activity
Figure 39: Financial analysis of Tuffnells Parcels Express, £ million, 2011-15
Company strategy

UK MAIL GROUP LIMITED
Recent company activity
Figure 40: Financial analysis of UK Mail Group Ltd, £ million, 2012-16
Company strategy
UPS
Recent company activity
Figure 41: Financial analysis of UPS, £ million, 2011-15
Company strategy

YODEL
Recent company activity
Figure 42: Financial analysis of UPS, £ million, 2011-15
Company strategy

EXPERIENCE OF COURIER AND EXPRESS DELIVERY SERVICES
Key points
Figure 43: Delivery experience, % of respondents, April 2017
Delivery location
Figure 44: Delivery location, % of respondents, April 2017
Figure 45: Use of parcel lockers, by generation, % of respondents, April 2017

FACTORS BEHIND CONSUMER CHOICE
Key points
Importance to the consumer base
Figure 46: Factors behind consumer choice, % of respondents, April 2017
Figure 47: Same-day delivery services, by region, % of respondents, April 2017
Attitudes toward courier providers
Figure 48: Motivations of consumer base, % of respondents, April 2017
Figure 49: Unlimited delivery subscription services, by age group, % of respondents, April 2017
Figure 50: Suitable delivery options, by social class, % of respondents, April 2017

LIMITATIONS IN THE INDUSTRY
Key points
Figure 51: Difficulties in courier marketplace, % of respondents, April 2017
Figure 52: Difficulty in long delivery times, by generation, % of respondents, April 2017

FORECAST
Key points
The market is expected to sustain value and volume growth
Figure 53: Courier & express delivery services market forecasts, £ billion and billion packages, 2017-21
Figure 54: Forecast segmentation for courier and express delivery services, internal and international, £ billion and million packages, 2017-21
E-commerce market expected to continue growing, though volumes are set to mature
Figure 55: UK forecast online retail sales, £ million, 2017-21

FURTHER SOURCES AND CONTACTS
Trade associations
Association of International Courier & Express Services
Trade magazines
Courier Direct
Post and Parcel
Transport News

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