Global Shared Services Market 2017-2021


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72pages

Technavio

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About Shared Services

The concept of shared services evolved to manage single or multiple functions of business units by sharing information and resources among the different business units of an organization. Shared service centers (SSCs) are offered by service providers to manage the functions of different business units within an organization. SSCs can be located anywhere across the globe depending on the business requirements of the clients.

Technavios analysts forecast the global shared services market to grow at a CAGR of 16.55% during the period 2017-2021.

Covered in this report
The report covers the present scenario and the growth prospects of the global shared services market for 2017-2021. To calculate the market size, the report considers the revenue generated from shared services offered by vendors in the market and the total contract value of deals on shared services across industry verticals.

The market is divided into the following segments based on geography:
Americas
APAC
EMEA

Technavios report, Global Shared Services Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
Cognizant
Infosys
SAP
TCS
Wipro

Other prominent vendors
Accenture
Atos
Capgemini
CGI
Deloitte
EXL
Genpact
HCL
IBM
iGATE
Oracle
The Hackett Group
T-Systems
PwC
ServiceNow

Market driver
Cost reduction and increasing business efficiency
For a full, detailed list, view our report

Market challenge
Effective design and implementation of SSCs
For a full, detailed list, view our report

Market trend
Advent of customized SSCs
For a full, detailed list, view our report

Key questions answered in this report
What will the market size be in 2021 and what will the growth rate be?
What are the key market trends?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?

You can request one free hour of our analysts time when you purchase this market report. Details are provided within the report.




Table of Contents
PART 01: Executive summary
PART 02: Scope of the report
PART 03: Research Methodology
PART 04: Introduction
Market outline
PART 05: Market landscape
Market overview
Market size and forecast
PART 06: Market segmentation by functional application
F&A
IT
SCM
HR
CRM
PART 07: Geographical segmentation
Americas
EMEA
APAC
PART 08: Decision framework
PART 09: Drivers and challenges
Market drivers
Market challenges
PART 10: Market trends
Emergence of robotics process automation
Advent of customized SSCs
Analytics as the next big thing in shared services
Rise of integrated and multi-function shared services
Upsurge of the hybrid shared services model
PART 11: Five forces analysis
Five forces analysis
PART 12: Vendor landscape
Competitive landscape
PART 13: Key vendor analysis
Cognizant
Infosys
SAP
TCS
Wipro
Other prominent vendors
PART 14: Appendix
List of abbreviations
List of Exhibits
Exhibit 01: Organizational structure of shared services for single function
Exhibit 02: Organizational structure of shared services for multi-function
Exhibit 03: Global shared services market 2016-2021 ($ billions)
Exhibit 04: Global shared services market by functional application: Overview
Exhibit 05: Global shared services market by function 2016 (% share of revenue)
Exhibit 06: Global shared services market by F&A 2016-2021 ($ billions)
Exhibit 07: Global shared services market by IT 2016-2021 ($ billions)
Exhibit 08: Global shared services market by SCM 2016-2021 ($ billions)
Exhibit 09: Global shared services market by HR 2016-2021 ($ billions)
Exhibit 10: Global shared services market by CRM 2016-2021 ($ billions)
Exhibit 11: Global shared services market by geography 2016 (% share of revenue)
Exhibit 12: Shared services market in the Americas 2016-2021 ($ billions)
Exhibit 13: Shared services market in EMEA 2016-2021 ($ billions)
Exhibit 14: Shared services market in APAC 2016-2021 ($ billions)
Exhibit 15: Five forces analysis
Exhibit 16: Global shared services market: Competitive factors
Exhibit 17: Other prominent vendors