BPO Services North America (NAFTA) Industry Guide 2013-2022




$ 795

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BPO Services North America (NAFTA) Industry Guide 2013-2022


The NAFTA BPO Services industry profile provides top-line qualitative and quantitative summary information including: market size (value 2013-17, and forecast to 2022). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.


Essential resource for top-line data and analysis covering the NAFTA BPO services market. Includes market size and segmentation data, textual and graphical analysis of market growth trends and leading companies.

Key Highlights

- The North American Free Trade Agreement (NAFTA) is a trade agreement between the countries in North America: the US, Canada and Mexico. The bpo services industry within the NAFTA countries had a total market value of $65,485.5 million in 2017.The Mexico was the fastest growing country, with a CAGR of 4.1% over the 2013-17 period.
- Within the bpo services industry, the US is the leading country among the NAFTA bloc, with market revenues of $58,975.2 million in 2017. This was followed by Canada and Mexico, with a value of $5,240.4 and $1,270.0 million, respectively.
- The US is expected to lead the bpo services industry in the NAFTA bloc, with a value of $77,232.3 million in 2022, followed by Canada and Mexico with expected values of $6,805.2 and $1,499.0 million, respectively.


- Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the NAFTA BPO services market
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the NAFTA BPO services market
- Leading company profiles reveal details of key BPO services market players NAFTA operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the NAFTA BPO services market with five year forecasts
- Compares data from the US, Canada and Mexico, alongside individual chapters on each country

Reasons to buy

- What was the size of the NAFTA BPO services market by value in 2017?
- What will be the size of the NAFTA BPO services market in 2022?
- What factors are affecting the strength of competition in the NAFTA BPO services market?
- How has the market performed over the last five years?
- What are the main segments that make up the NAFTA BPO services market?