Development of the Worldwide and Taiwanese Physical Retailers E-commerce Business


#490189

21pages

Market Intelligence & Consulting Institute

$ 2000

In Stock

The constant growth of the worldwide e-commerce market has prompted physical retailers worldwide to expand from their brick-and-mortar stores to e-commerce channels. The e-commerce trend has thus swept across the retail industry. This report analyzes worldwide leading physical retailers' development in online shopping services and mobile commerce while reflecting on Taiwanese retailers' e-commerce deployment.

Table of Contents

1. Survey Background 5

1.1 Selection of Brands 5
1.2 Types of Brand 5

2. Online Shopping Services 6
2.1 Over 80% of Retailers Providing Online Shopping Services 6
2.2 Multiple Delivery/Pick-up Services Using Existing Physical Channels 8
2.2.1 Home Delivery/Ship-to-your-door 8
2.2.2 Rush Delivery/Same-day Delivery 8
2.2.3 Click and Collect/Pay & Pickup 8
2.2.4 Reserve in Store 9

3. Mobile Commerce 10
3.1 Nearly 90% Having Developed Own-branded Apps 10
3.2 Versatile Services in Combination with Emerging Technologies 12
3.2.1 Mobile Shopping 12
3.2.2 Store Locator 12
3.2.3 Barcode Scanning 13
3.2.4 Image Search 13
3.2.5 Virtual Try-on with AR Technology 13
3.2.6 Value-added Tools 14
3.2.7 Price Comparison 14

4. Taiwanese Retailers' Development 14
4.1 Emergence of O2O in 2014 14
4.2 Main Services: Virtual Channels and Mobile Data 15
4.2.1 Integration of Physical Resources with Online Shops for Click and Collect Services 15
4.2.2 Versatile Services via Mobile Apps 15
MIC Perspectives 20
Physical Retailers' Increased Engagement in E-commerce 20
Development of O2O Requires Digital Thinking 20
Native E-commerce Vendors Beware of Intensified Competition 21

Appendix 22
Glossary of Terms 22
List of Companies 23

Table 1: Retail Brands by Category 5
Table 2: Physical Retailers' Delivery Services (in alphabetical order) 9
Table 3: Physical Retailers as Top 50 Mobile Merchants (by rank) 11
Table 4: Taiwanese Physical Retailers' E-commerce Development 16 

Figure 1: Percentage of Worldwide Physical Retailers with/without E-commerce Business 7
Figure 2: Percentage of Worldwide Physical Retailers with/without E-commerce Business by Region 7
Figure 3: Percentage of Worldwide Physical Retailers with/without Own-branded Apps 10